The Genshin Impact Final Closed Beta is now underway! Travelers, are you ready for the journey ahead?
The Final Closed Beta is a limited-access beta at the end of which all user data will be deleted. The platforms supported are PC, iOS, Android, and the PlayStation®4 system.
(Note: Genshin Impact is still in development and this beta version is not indicative of the final product.)
July 2, 2020 19:00 (Subject to change. Refer to in-game notices for the exact time.)
▌To ensure a smooth gaming experience during the beta, please read the following rules carefully:
-In the interests of game fairness and order as well as to protect Travelers' interests and account information, we reserve the right to take measures (including but not limited to banning user accounts) in response to the sale, purchase, or sharing of beta accounts. To avoid any unnecessary personal losses, please ignore any party who claims to be able to sell you the Genshin Impact installation package or share beta account access with you.
-You can switch between platforms in this beta, but your beta access rights on each platform will only be linked to the device on which you log in for the first time. Your account will be automatically blocked if you attempt to log in on a new device on that platform thereafter. To prevent the potential sale/purchase/sharing of accounts during the Final Closed Beta, we will not unlock banned accounts in any cases where the ban has been triggered by switching devices on the same platform.
-Please refrain from changing the hardware configuration and updating system software on your device for the duration of the Final Closed Beta.
-We strongly prohibit the use of external plug-ins, trainers, or other third-party tools that could harm the balance of the game. If discovered, we will take appropriate actions, including but not limited to removing inappropriately-obtained rewards, suspending accounts, or banning accounts.
-As we are still working to optimize controller support during the beta, we recommend that Travelers use a mouse and keyboard.
PC: Press Esc to open the Paimon Menu, then click "Guide".
iOS & Android: Tap Paimon to bring up the menu, then tap "Guide".
Feedback & Suggestions
We encourage Travelers to contact us via the following methods with any feedback or suggestions about Genshin Impact:
* Feedback on Game Issues
PC: Press Esc to open the Paimon Menu, then click "Feedback - Contact CS".
iOS & Android：Tap Paimon to bring up the menu, then tap "Feedback - Contact CS".
PC: Press Esc to open the Paimon Menu, then click "Feedback - Suggestion".
iOS & Android: Tap Paimon to bring up the menu, then tap "Feedback - Suggestion".